Terms of Business

TERMS OF BUSINESS

The cost of driving lessons will have been clearly explained upon first contact with Mark. The pupil will also be clearly informed at the beginning of the first lesson.

Each driving lesson must be paid for at the start of the lesson and the lesson duration is approximately 1 hour.

If a pupil requires to be picked up at any other destination notification will be required.

A minimum of 24 hours notice must be given to Mark for no charge to occur. If you fail to turn up for an appointment and no cancellation notice was provided to your Instructor before the start of the lesson , then a full charge of the lesson will be payable.

If a lesson is cancelled within 24 hours, then the cost of the lesson will be charged to the pupil.

If any lesson paid for in advance or with vouchers are cancelled within 24 hours, then the full amount of a lesson will be charged.

When your lesson has been booked please look out for your Instructor. He will wait at the agreed pick up point for 10 minutes only. If you fail to attend you will be charged for the full cost of the lesson with no discount for a missed lesson.

Mark will endeavour to give a pupil prior notice if any changes or cancellations need to be made to a pupils lesson. Mark reserves the right to postpone lessons if it is felt that the weather or road conditions are unsuitable or dangerous. Mark cannot be held responsible for any costs incurred as a result of the postponement of any lessons, for whatever reason.

All pupils must have a valid two part UK provisional driving licence which must be produced to the instructor at the start of the lesson.

All pupils must be able to read a vehicle registration plate from a distance of 20.5 metres with the use of glasses or contact lenses are worn if required. If a pupil is required to wear glasses or contact lenses whilst driving and he/she fails to wear them on a driving lesson, then the lesson will be cancelled with full charge to the pupil.

In the interest of the pupil and public safety Mark reserves the right to withhold the use of the car for the test if, in his opinion, the pupil’s driving is actually unsafe or dangerous.

At the Instructor’s discretion, a pupil may be refused entry into the driving school vehicle if they turn up for their lesson with soiled clothing or muddy work boots. The lesson will have to be paid for at the full amount.

Any pupil may be refused a driving lesson if the Instructor has reason to believe that the pupil is under the influence of alcohol or drugs and the lesson will still be charged for at the full amount.

The Instructor may refuse to carry on giving a pupil driving lessons without notice if the Instructor is not satisfied with a pupil’s conduct or commitment throughout lessons.

At the Instructor’s discretion, any pupil who cancels lessons on three or more consecutive occasions could lose their time allocated to them. This will not be the case if a pupil is on holiday and Mark has been given prior notice.

All gift vouchers are non transferable and non refundable under any circumstances. A gift voucher must be presented at the start of a lesson, failure to do so will incur the standard lesson charge. The value of the gift voucher may not necessarily cover the cost of a driving lesson; an additional cost may have to be added to the gift voucher by the pupil to make up the full lesson price. Gift vouchers are only valid for 6 months from the of date purchase.

In the interests of comfort and safety learners are advised to wear suitable footwear and clothing which does not restrict movement. Learners must also take note of any medication they are taking that affect their ability to drive safely and advise their Instructor accordingly before taking any lesson booked.

Due to increasing annual costs of insurance, maintenance and fuel, the cost of driving lessons will normally be increased at the beginning of each financial year notice of which will be given to the pupil.

While you are taking on-road lessons, the instructor will carry the appropriate motor insurance should the pupil cause an accident as a learner whilst driving the Instructor’s tuition vehicle, whether accompanied by an Instructor or an Examiner.

All pupils must pass a computerised theory test before they can be entered for a practical driving test.

If a pupil has entered for a driving test and does not keep up to date with their lessons prior to the test, then the Instructor may refuse the pupil the use of the vehicle for the test without notice.

If a pupil applies for a driving test without the prior consent of the Instructor and the Instructor does not think that the pupil in question is not at test standard, then the pupil will be refused the use of the driving school vehicle for the test.

On the day that a pupil takes a driving test, it is standard practice to have a pre test lesson and then use the vehicle for the driving test. Therefore the vehicle has to be booked for two and a half hours thus making a total charge of two and a half hours. The cost for the two and a half hours must be paid for at the start of the pre hour or the Instructor reserves the right not to take you for the test. If a pupil has the first lesson on that particular day and they feel they do not need a pre lesson, they are required to meet the Instructor at the Vehicle Testing Centre at least five minutes prior to the test.

All terms of business are correct at time of printing. Mark reserves the right to make changes to the terms of business without prior notice.

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